Cobrowse for Websites

Get Glance Cobrowse up and running for your team in no time. This section provides an overview of the steps required for setting up Cobrowse on your company website.

Note

You must have an active Glance account in order to add Glance to your website. Contact Glance if you do not have an account.

At a high level, the workflow for setting up Cobrowse on the visitor side is:

  1. Find your Cobrowse script tag.
  2. Customize the script tag.
  3. Add the Cobrowse script tag.
  4. Adding a Cobrowse Button for the Visitor

Setting up Cobrowse on the agent side can be completed by adding one of the following implementation methods:

  • Browser Agent SDK - A fully customizable solution that allows you to determine how a session begins.
  • Universal Connector - An agent-side interface that allows agents to join Glance Cobrowse and Mobile Screen Share sessions.